Privacy Policy

Last updated: 13 November 2026

Singpop is a singing trainer. Singpop is made by JCOM LLC, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States ("we", "us"), which is the data controller for any personal data described in this policy. The short version: your voice never leaves your device, and the world ranks only ever see a nickname you type, a country and points. The app listens through the microphone to work out which note you are singing, and that is all. Nothing is recorded. There is no account and we don't know who you are.

The microphone

• Singpop uses the microphone only while an exercise, the range check or the pitch test is on screen, and only after you give permission.
• The sound is analysed live on your device to find its pitch and loudness. No audio is recorded, saved or sent anywhere, not to us and not to anyone else.
• You can withdraw the permission at any time in iOS Settings → Privacy & Security → Microphone → Singpop. The exercises need it to work.

What the app stores, and where

• Your vocal range (lowest and highest note), your best results, your warm-up streak and your settings are stored only on your device, in the app's private storage. If you delete the app, this data is deleted with it.
• Trial reminder. If you start a free trial, the app schedules one local notification on your device before the trial ends. It never passes through a server.

World ranks

Singpop has world ranks (Today and This week). To make them work, the app sends the following to our own server (singpop.app), run by JCOM LLC:

• a random identifier made by the app. It is not linked to your name, your Apple ID or your device, and our server stores only a scrambled (hashed) form of it;
• the nickname you type (2 to 16 characters, emojis and symbols included), if you choose one. It can be any name you like, including your own; whatever you type is shown publicly on the ranks, so only use a name you are happy for others to see. Each new nickname is checked against word lists and by an automated moderation service before anyone else sees it (only the nickname is sent to OpenRouter, Inc. for this check), and we refuse or remove nicknames that are sexual, hateful, violent or illegal, or that contain a phone number, email address, link or social media handle. Until a nickname is accepted, other singers see "Player";
• your country, shown as a flag. It is worked out from the connection when the app talks to our server (or from your device's region setting when that is not possible). Your IP address is not stored;
• your points for the day and your days in a row.

No audio, no notes you sang and no vocal range are ever sent.

Turning it off. Switch off "Show me on the ranks" in Settings: this removes your points and your nickname from our server, and nothing more is sent while it is off. Daily ranks data is deleted automatically after 40 days.

What else we collect

We do not collect real names (unless you type yours as a nickname), email addresses, precise locations, contacts, audio or your vocal range.

• Anonymous usage statistics and crash reports. To understand which features are used and to fix crashes and freezes, the app sends anonymous events and crash and freeze reports to our own server (telemetry.jcom.llc), run by JCOM LLC. Events look like "exercise finished", "warm-up finished", onboarding steps or "paywall viewed"; crash reports are Apple's diagnostic reports from MetricKit. The language includes your device's region setting; the App Store country is that of your account, not your location; and none of this is used for advertising or to build a profile. They carry a random install ID, the device model, the app and iOS version, the language and the App Store country, and no name, account, or audio, notes you sang or results. When a crash report arrives, the server also records the IP address it came from and the country derived from it, to find problems that affect a region; this is kept only as long as needed to fix the crash. We do not use any third-party analytics, advertising or crash-reporting services.
• Purchases. Subscriptions and one-time purchases are handled by Apple. To check that a purchase is active, the app uses RevenueCat, a service that receives Apple's purchase receipt together with an anonymous app user ID and basic device information. Neither we nor RevenueCat receive your name, email or payment details. Manage or cancel in Settings → Apple Account → Subscriptions. Apple handles the payment; we never see your Apple ID. The app learns whether Pro is active. When you start a trial, a purchase or a restore, the anonymous event records which Pro option was chosen (monthly, yearly or lifetime), so we can see how the paywall performs. It is not linked to you.
• Email. If you write to us, we keep your message to answer it. We don't add you to any list.

What we don't do

• No advertising, no ad tracking, no selling or sharing of data with anyone.
• No account. Nothing to sign up for, nothing to log in to.
• No recording of your voice. No location, camera or contacts access.

Your choices and rights

• Delete everything the app holds by deleting the app.
• Turn the microphone permission or notifications off for the app in iOS Settings.
• Switch off "Show me on the ranks" in Settings to remove your points and your nickname from our server.
• Crash and freeze reports reach us only if "Share With App Developers" is on in iOS Settings → Privacy & Security → Analytics & Improvements; you can turn it off there at any time. The anonymous usage events described above contain no personal data.
• Where a law such as the GDPR (EU/UK) or the CCPA (California) gives you rights to access, correct, delete or port personal data, or to object to its processing, you can exercise them by emailing us. We do not sell or share personal data as defined by the CCPA. You may also complain to your local data protection authority.

Data retention and security

Anonymous usage and crash data is kept only as long as needed to understand and fix problems. Email you send us is kept as long as needed to answer it. Data on your device is protected by iOS device encryption and is never transmitted to us.

Children

Singpop is not directed at children under 13 and we do not knowingly collect information from them.

Changes

If we change this policy we'll update the date at the top and, for meaningful changes, mention it in the app's release notes.

Contact

Questions about privacy: [email protected]